Explore

EXHIBITION FAQS

  • I. Exhibiting Information
  • II. Exhibitor Services
    • What is the Exhibitor Zone and how can I use it effectively?

      The Exhibitor Zone is an online exhibitor service tool available to all registered exhibitors. This is a password-protected area in which you can book various services and see all important event information in one place. Personal access information is automatically sent out to the company’s main contact person for ADIHEX. The password gives you direct access to the data provided by your company and your co- exhibitors. To log-in, click on https://adihex.com/en/zonelogin.aspx

      Exhibitor Zone includes the following features:

      • Update company contact details, logo & company profile
      • Share information and images about products and services
      • Upload promotional materials
      • Social media promotion
      • Uploading latest company news and press releases
      • Access the online Exhibitor Manual and Exhibitor Services Forms
    • What is the Exhibitor Manual and how can this document be of benefit to us?

      The Exhibitor Manual contains the technical services offered to exhibitors, such as booth construction, electricity, exhibitor badges, parking tickets, cleaning and other useful information about stand construction. These services are provided by either organizers or the contractual partners of ADIHEX.

      The list of mandatory and optional forms which will be filled by the Exhibitors can be found in the Exhibitor Manual.

      This is normally published online 6 to 7 months prior to the event and can be found under Exhibitor Zone.

    • Where do I submit my Exhibitor Index and Event Directory entries?

      Exhibitors may edit or complete their company information through the Exhibitor Zone on the event website.

      Exhibitors are entitled to one free website listing of which does not exceed 150 words.

      To complete your Exhibitor Directory Content, please follow the below steps:

      Login to: https://adihex.com/en/zonelogin.aspx
      Log in using the username and password, sent to you by e-mail
      Then click on “Exhibitor Form”

    • How can I order exhibitor passes if I am exhibiting under Weaponry / Hunting Guns?

      Exhibitor passes can be requested through ADIHEX team. A form will be sent to be filled up by all exhibitor. If you have not received the Exhibitor Pass form, please contact operation@adihex.com . The registration must be completed prior to the deadline. Due to the high profile of many attendees, registration to this event requires the below documents:

      Documents Required:

      • Passport size photograph in JPEG, GIF or graphic format (white background- 45mm x 35mm)
      • Passport colored copy in JPG, GIF, and BMP
      • Visa copy page (colored) in JPG – for UAE residents only
      • U.I.D. No. (For UAE residents only)
      • U.I.D. No. (For UAE National) can be found in the passport – page 61
    • How can I order exhibitor passes if I am not exhibiting under Weaponry / Hunting Guns?
      Exhibitor passes can be requested through ADIHEX team. A form will be sent to be filled up by all exhibitor. If you have not received the Exhibitor Pass form, please contact operation@adihex.com . The registration must be completed prior to the deadline.
    • Where and when do I pick up my badge for the Exhibition?

      Exhibitor Badges may be collected from the Exhibitors helpdesk onsite prior to the opening of the show or 2 nd day of buildup. The schedule will be shared closer to the event.

    • Does my exhibitor pass allow entry into ADIHEX conference and workshop?

      Yes. An exhibitor pass grant you access to the conference and workshop.

    • Are there meeting rooms available to be booked? How can I book?

      Yes. There are a few meeting rooms available. Please contact info@adihex.com for more details and for booking purposes at least four (4) weeks before the show.

    • How do we find our way around the exhibition grounds, and what vehicle access points and parking lots are there?

      ADIHEX traffic guide will be sent by email 2 weeks prior to the date of stand build-up, which shows entrances, vehicle access points, parking lots and service facilities.

      Multi-storey car park A & B are available to exhibitors and visitors. Exhibitors are entitled of a free parking tickets during the 5-day of the event depending on the number of sqm booked. Additional parking tickets can be purchased at the ADNEC business centre.

  • III. Stand Planning & Construction
    • How can I build my stand at ADIHEX?

      You can contact the official stand contractor of ADIHEX regarding your additional furniture requirements, stand building procedures, customize stand designs, electrical and water requirements and all other related services.

      ADIHEX OPERATION / SMART DESIGN LLC
      Tel. +971 2 6766700
      Mobile: +971 55 4395550
      Email: smartd_1@eim.ae, mhiles@smartdesign-uae.com/ operation@adihex.com

      April Claridad
      Tel. +971 2 6429449
      Mob. + 971 50 2925391
      Email: april.claridad@efcuae.com

    • Aside from your official contractor, do you have any stand contractor that you can recommend?

      We recommend OPLUS Events & Exhibitions. You may find their contact details below:

      OPLUS Events & Exhibitions
      Tel: +971 4 436 5687
      Mobile: +971 55 3011170
      Email: ramzi@oplus.ae

    • What rules apply to booth construction and how high may the booth be?
      The Stand construction guidelines can be found on the Exhibitor Manual (Section 4 – Space only Stand Rules & Regulation) (Section 5 – Shell Scheme Stand Rules & Regulation)
    • What is the difference between Exhibitors who booked space only and shell scheme?

      Space Exhibitors are fully responsible for building their own stand. They should appoint a contractor for their stand build up and break down.

      Shell Scheme stands will be provided by the organizers and will be delivered to exhibitors ready for set-up.

    • Can I install a TV directly on to my shell scheme wall?

      No, you would need a reinforced wall panel, a display panel or a TV stand. A reinforced wall panel is a 5mm thick wooden panel which provides support to anything you want to hang on the wall.

      Shell scheme wall panels can hold a hanging item of up to 2kg in weight. Please contact the official stand contractor for more details.

      ADIHEX OPERATION / SMART DESIGN LLC

      Tel. +971 2 6766700

      Mobile +971 55 4395550

      Email: smartd_1@eim.ae, mhiles@smartdesign-uae.com/ operation@adihex.com

    • Can I display items outside my stand area?
      For health and safety reasons you’re not allowed to expand beyond your stand area.
    • Can I apply graphics on the shell scheme wall panels?
      You can apply vinyl stickers or double sided tape directly to your wall, but no permanent fixings such as hooks, screws, nails or paint. If you want to install a completely seamless graphic panel, please contact the event's official stand contractor.
    • Can I change the carpet color of my shell scheme stand?

      Yes, it’s possible. Please contact the below to check the color availability and rate.

      ADIHEX OPERATION / SMART DESIGN LLC

      Tel. +971 2 6766700

      Mobile +971 55 4395550

      Email: smartd_1@eim.ae, mhiles@smartdesign-uae.com/ operation@adihex.com

    • What is the procedure for shipment, who is the appointed freight forwarder of ADIHEX?

      All Exhibitors are requested to coordinate with ADIHEX official forwarder for delivering their stand construction materials; Kindly note that no other forwarder will be permitted to do onsite movement except GES, the appointed freight forwarding company and onsite handler of ADIHEX 2020. lots and service facilities.

      All deliveries (palettes or single packages) for exhibitors must be addressed to:

      Exhibitor Name:

      Hall & Booth Number:

      Abu Dhabi International Hunting & Equestrian Exhibition - (ADIHEX)

      Abu Dhabi National Exhibition Centre, Khaleej Al Arabi Street, Abu Dhabi, United Arab Emirates

      Official Freight Forwarder - On-site Freight Handling

      GES

      Tel: +971 4 8855448

      Email: logistics.ges@ges.com / ymaa@ges.com

  • IV. Visitor Infomation
    • What is the Entrance fee?

      Children under 13 years old are free to attend

      1-Day Access - to be updated soon

      5-Day Access - to be updated soon

    • What is the minimum age limit for visitors?
      There is no age limit but under 18 must be accompanied by a parent or guardian.
    • Where can I purchase a ticket?
      You can now purchase your tickets online through our website or grab your tickets in any of Virgin Megastores outlets. You can also purchase onsite but we highly suggest you to purchase online to avoid queuing. Here is the link to purchase your tickets online: https://www.adihex.com/en/visiting/tickets.html
    • Where can I collect the ticket from?
      If you purchased your ticket online, you must print and carry the ticket while visiting the show. If tickets were purchased from Virgin Outlets, then you must have received the physical ticket from Virgin's staff;
    • Will I receive a URN in the confirmation email?
      There will be no URNs for ADIHEX, you will receive your e-ticket online, please print it and carry it when you visit the show.
    • Is my ticket transferrable?
      Yes, It is transferrable, and you can purchase additional tickets for your family and friends online and onsite..
    • What areas can I access with my visitor ticket?
      You can access all areas in the exhibition, please visit https://www.adihex.com/en/visiting.html for tickets information. You may also check the venue map
    • Can I purchase a group ticket?
      Yes, you can purchase group ticket for a group over 10 staff and you will receive a discounted price. You may request for a group promo code from the organisers. You may send an e mail to marketing@adihex.com
    • Can I purchase group tickets for our company staff
      Yes, corporate inviting more than 10 staff can receive a discounted price. You may request for a group promo code from the organizers. You may send an e mail to marketing@adihex.com
    • I am a student, can I get a discounted price ?

      Yes, As a student you will receive a discounted price. You may request for a group promo code from the organizers.

      You may send an e mail to marketing@adihex.com

      Please make sure to carry your student ID when visiting the event.

    • Can I meet/set meeting appointments with the exhibitors?
      Yes, networking with other businesses is one of the major benefits ADIHEX offers.
    • What are the guidelines and procedure for buying weapon?
      Please visit this link for important information https://adihex.com/en/info/purchasing_weapon
    • What are the guidelines and procedure for knife, bows and arrows?
      Please visit this link for important information https://adihex.com/en/info/bows_and_arrows
    • What are the guidelines and procedure for buying animals?
      Please visit this link for important information https://adihex.com/en/info/procedure_for_buyingsell
    • Is there any ATM machines inside the exhibition halls or nearby hotels?

      Yes, below are the available banking facilities onsite.

      Emirates NBD – ATM – located near Hall 3

      • Abu Dhabi Commercial Bank – ATM located in the Grandstand near VIP entrance
      • Abu Dhabi Islamic Bank – ATM – located in the Grandstand near Food court
      • Abu Dhabi Islamic Bank – ATM – located near lift lobby MSCP A
      • Al Hilal Bank ATM – near D & F entrances
    • Are there available café and restaurant inside the exhibition?
      Multiple cafes, service trolleys, food trucks and restaurants are available within the exhibition halls and at the venue
    • Are there washrooms and baby facilities inside ADNEC?
      Ladies and Gents toilet facilities are available throughout the venue
    • Are there a dedicated area to pray?
      Ladies and Gents Praying room are available throughout the venue
    • In case I lost any personal belonging during my visit at the show, who should I contact?
      Any lost property should be handed in to the ADNEC Security Office located level 1 by Car Park B. All items received by ADNEC Security will be logged then stored in a vault at the Security Office. In order to claim an item, the person needs to complete a Lost and Found Receipt form and submit a copy of their photo ID. Items will be kept for 6 months only then passed to Abu Dhabi Police. If a lost item is reported but not received by ADNEC Security then personal details will be taken (name, mobile no, full description of the item), and they will be contacted should the item be handed in. Lost Property can be contacted via the Security Office on 02 4064164 or 4158 (or internally via ext.: 4164 / 4158)
    • In case I lost a family member during my visit at the show, who should I contact?
      In case of a missing child found, ADNEC’s Security Staff will accompany the child to Organizers Office. Organizers Offices are located next to each Hall Entrance. The organiser will announce by Public Announcement System the details of the child asking for the parent or guardian to come forward. In the case of a missing child reported, all venue Security Staff will immediately be notified via radio regarding the missing child with the child’s description (color of clothes, age, nationality, name). The child’s companion who is looking for him or her will be guided to and asked to wait at the Organizers Office until the child is found.
    • Are there available Parking at the exhibition?

      There are two multi-storey car parks at ADNEC, with over 6000 spaces that have direct access into the Exhibition Centre.

      Car park A near Aloft Hotel and car Park B.

      Both give you direct access to ADIHEX Hall registration. .

    • Do we have public transport to the exhibition?
      Abu Dhabi has an effective public transport system. Buses run frequently between many stops in central Abu Dhabi and the Abu Dhabi National Exhibition Centre (ADNEC). Also, there are taxi’s available outside Aloft hotel entrance or Hall no. 1
    • What are the ''Do’s and Don’ts'' to keep in mind while visiting Abu Dhabi?

      Abu Dhabi's culture is firmly rooted in Arabia's Islamic traditions. Islam is more than a religion; it is a way of life that governs everyday events from what to wear to what to eat and drink.

      The attitude toward clothing in Abu Dhabi is relaxed, but visitors (men as well as women) should show due deference in public places to local customs by avoiding excessively revealing attire. Discretion and polite elegance are the watchwords.

      Women play a full and active part in the life of the country and experience no special restrictions of dress or behavior in day-to-day life. The United Arab Emirates are also exceptionally safe for women travelling on their own. Whatever time of day or night, moving about town is never a problem.

      Local service personnel have a fluent command of English and other major international languages, so when you have something to say, you will be readily understood.